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Before contacting support, please try the following solutions.
    • If you are unable to log in:
      • Double-check your Namco Bandai ID and password.
      • Make sure that any IME is disabled while typing your Namco Bandai ID and password.
      • Your Namco Bandai ID is your email address.




If the problem persists after trying these suggestions, please contact us via the links below.





■Please include the following information:
    • (1)The area in which you encountered the problem.
    • (2)Any available information (such as error messages or steps to reproduce) related to the problem.


■About responses
      • Please understand that, depending on the nature of the problem, it may take some time to respond.
      • * We may not be able to respond to all requests.


■To contact us:

 

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